Manages your pharmacy benefits, and works with UMR and the PEHP to get you the medications you need.
Representatives will answer your general plan questions within one business day.
Please do not include personal details in your message, such as Social Security number. This email is only active during live Virtual Benefits Fair days.
People first, for the health of our community
To register for DUO, please use this link to submit a self-service DUO Request. For technical issues with the OTM Portal, please contact the Technical Support Center at 214.590.5999.